Mira Bhayandar: In a rare achievement, the Mira Bhayandar Municipal Corporation (MBMC) has become the first civic body in the state to go paperless in all its departments by successfully transitioning from age-old manual operations to an electronic office system. To conduct its office procedures electronically for a simplified, responsive, effective, and transparent manner, the Municipal Commissioner, Sanjay Katkar, took the lead in launching the e-office platform developed by the Ministry of Electronics & Information Technology-controlled National Informatics Centre (NIC) immediately after his appointment.
Just 15 days after registering itself for the implementation of the e-office system on August 15, 2023, the civic administration incorporated the electronic system in the garden department. After the success of the pilot project, the civic administration fast-tracked the transition process by mapping and mobilising files on the e-office platform for all departments and made the e-governance process operational on October 16.
Class I to III officials trained by NIC
“We are proud to announce that the transition of all our departments to the e-office platform is complete. This will not only increase efficiency in handling files but also ensure accountability and transparency in day-to-day functioning,” said Katkar. Regular training and orientation sessions on the e-office system were conducted for Class I to III officials by the NIC team, imparting theoretical and practical knowledge on topics including the file tracking system, conversion of physical files to e-files, and creating drafts on the e-office platform, effectively reducing the use of paper. “The e-office system will now ensure quick disposal of approvals and sanctions due to electronic movement of files, which can be tracked in a simplified manner, leading to enhanced productivity,” said Systems-in-charge Raj Gharat. As a token of appreciation, NIC awarded a certificate to MBMC for smoothly transitioning from manual to electronic office system in all its departments.
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However, training and motivating the clerical staffers (who are the first point of contact for applicants) to switch from physical to electronic processes pose a challenging task for the civic administration.
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